Service
Website design and development
We design and build marketing websites for agencies and brands, and they don't look like templates. Each site is fast, built to convert and planned with SEO and tracking from the start, and you own what we deliver.
What's included.
- site strategy and structure
- content planning
- UX and visual design
- custom development
- CMS or editing setup
- SEO basics and redirects
- GA4, tag and conversion tracking setup
- forms and CRM connections
- testing across devices
- launch support, documentation and handover
What a website design agency does.
A website design agency plans, designs and builds a company's site. That usually covers strategy, site structure, content planning, visual design, development, search basics, analytics and launch.
The look of a site matters, but design is only part of the job. A good site also explains what you do, loads quickly, works on a phone, shows up in search and gives people a clear next step. We plan those things together, so one doesn't get added late at the expense of another.
When you need a new website.
A new site usually makes sense when your current one no longer reflects the business, when it's hard or expensive to update, when it's slow or awkward on a phone, or when paid traffic is arriving and not converting. A rebrand or a new market can also be a good reason.
You may not need a full rebuild. If the structure is sound and the problem is the message or a handful of key pages, targeted changes can be faster and cost less. We'll tell you when we think that's the better route.
Website redesign without losing what you've earned.
A redesign can hurt results if it's handled carelessly. Old URLs that aren't redirected can lose their search traffic, and tracking can break without anyone noticing when pages and forms change.
Before we start, we record what the current site ranks for, which pages bring in traffic and which conversions are being tracked. We then map old URLs to new ones and check them at launch. Afterward, we watch Search Console and your conversion data so problems get caught early.
Built around how people decide.
We start with the people using the site and what they need before they'll act. Someone comparing vendors needs different information from someone who already knows your name and just wants to get in touch.
From there, we plan the pages and the order of information on each one. Forms, calls to action and interactive tools get mapped to that path. We separate what the first release needs from what can wait, so the site can launch sooner and improve with real data.
Fast, findable and measurable.
Speed
Slow pages lose people, especially on phones. We watch image sizes, scripts and third-party tools during the build.
Search
We plan headings, metadata, internal links, redirects and page content during the build. Where a site relies on JavaScript, we check the page response itself, so search engines can read what matters.
Tracking
We define conversion events, tools and consent requirements before building. We then test the important actions on different screen sizes.
Accessibility
Clear structure, readable text and working keyboard navigation help more people use the site. We scope any specific accessibility requirements at the start.
A build doesn't guarantee rankings, and it doesn't replace a content plan. It gives both a solid base to work from.
You own what we build.
Ownership means more than getting a link to the finished site. Your team receives the code, relevant accounts and documentation, and we agree on those assets before we start building. Our handover test is whether your team can keep changing the site without needing our permission.
How it works.
- 01
Define the journey
We map who uses the site and what they need to do. Content, forms and tools get listed against that journey.
- 02
Agree on the approach and ownership
We choose the build approach based on your needs and what your team can maintain. We also make account ownership and any outside services clear.
- 03
Design the key pages
We start with the pages that do the most work, and you review them before the full build. This is where the look and the conversion path come together.
- 04
Build and test
We build the pages, forms and connections, then test them with real inputs on different screens. We check headings, metadata, links and conversion events.
- 05
Launch and hand over
We launch, check redirects and tracking, and review the documentation with your team. Ongoing maintenance or improvements are scoped separately.
How we measure a website.
We look at conversions, qualified leads or sales, along with organic traffic, page speed and how people move through key pages. We set a baseline before launch when an old site exists, so there's something fair to compare against.
Proof from the work.
For Biora, a wellness brand, we handled creative direction, content planning, user experience design and the build, so the brand's voice and the conversion path were designed together. The site was built to receive paid traffic and to be measured.
How we price it.
We scope builds in hours and confirm the applicable engineering rate before work starts. Strategy and advisory are CAD $175/h. Hosting, software subscriptions and third-party tools are identified separately, so you can see what continues after launch.
You can engage one discipline without buying the others. A new website doesn't require ongoing media work.
Questions before we start.
How much does a website cost?
It depends on the number of pages, how custom the design is, how much content is ready and what has to connect. A small marketing site is a very different job from a large site connected to your CRM. We'll give you a scope after we've defined the first release.
How long does it take to build a website?
Many marketing sites can launch in weeks, depending on page count, approved content and integrations. A site with approved copy moves much faster than one where everything still has to be written. We'll set out the timeline in the scope.
Do you write the content?
We plan the content and can write or edit it, or work with your team's copy. The scope sets out who does what.
Which platform do you build on?
We choose based on what the site needs and who will maintain it. For stores, we build on Shopify. For other sites, we explain the options and any licences or costs before committing.
Can our team update the site after launch?
Yes. We plan for that from the start, and we document how to make common changes. If your team needs to edit content often, that shapes how we build.
Will a new website improve our SEO?
It can, if the structure, content and speed improve. A rebuild can also hurt if redirects are missed, so we plan for search from the beginning. We can't guarantee rankings.
Can you redesign our site without changing the platform?
Often, yes. We'll review what the platform allows and tell you whether a move is actually needed.
Do you offer ongoing maintenance?
We can scope it separately, or your team can take over with the documentation we provide.
Related services.
Notes from the work.
Start a conversation.
Tell us what you are trying to move. We will tell you which disciplines are worth engaging, and which are not.